Terms & Conditions

Terms and Conditions – Pet Store Australia

Effective Date: 1st January 2024

 

Welcome to Pet Store Australia, your trusted destination for quality pet products. By accessing or using our website and services, you agree to these Terms and Conditions. Please read them carefully before making a purchase.

 

1. General Information

 

• These Terms and Conditions govern your use of our website and any transactions made through it.

• By accessing our site, you confirm that you have read, understood, and agreed to these Terms and Conditions.

 

2. Product Information

 

• We strive to provide accurate descriptions and images of our products. However, slight variations in color, size, or design may occur.

• All prices are listed in Australian dollars (AUD) and include GST where applicable.

 

3. Payments

 

• Payments must be made in full at checkout using the payment methods provided.

• All transactions are securely processed to protect your financial information.

 

4. Shipping and Delivery

 

• Orders are shipped via Australia Post, with delivery typically within 2–5 business days depending on your location.

• All orders include a tracking number for real-time updates on delivery progress.

• Shipping costs are calculated at checkout based on your delivery address and selected shipping option.

 

5. Returns and Refunds Policy

 

• We offer a 30-day returns policy for unused items in their original condition and packaging.

• Refund requests must follow the process outlined in our Returns Policy.

• Customers are responsible for return shipping costs unless the item is faulty or incorrect.

 

6. Privacy Policy

 

• Your personal information is handled in accordance with our Privacy Policy.

• We respect your privacy and will not share your information with third parties without your consent.

 

7. Intellectual Property

 

• All content on this website, including text, images, and logos, is the property of Pet Store Australia and is protected under Australian copyright laws.

• Unauthorized reproduction, distribution, or use of our content is strictly prohibited.

 

8. Limitation of Liability

 

• We are not liable for any losses, damages, or delays caused by circumstances beyond our control, such as shipping delays, natural disasters, or technical issues.

• To the extent permitted by law, our liability is limited to the cost of the purchased products.

 

9. User Responsibilities

 

• You agree to use our website lawfully and refrain from activities that could harm our website, business, or other users.

• Any fraudulent activity or breach of these terms may result in immediate suspension of access and legal action.

 

10. Changes to Terms and Conditions

 

• We reserve the right to update or modify these Terms and Conditions at any time.

• Continued use of our website implies acceptance of any changes.

 

11. Governing Law

 

• These Terms and Conditions are governed by the laws of Australia.

• Any disputes will be resolved under the jurisdiction of Australian courts.

 

Contact Us

 

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

📧 Email: [Insert Email Address]

📞 Phone: [Insert Phone Number]

 

Thank you for choosing Pet Store Australia, proudly supporting Australian pet owners with quality products and exceptional service!